Refund and Exchange Policies

Pakistors' Refund and Exchange Policy

At Pakistors, we strive to ensure your satisfaction with every purchase. If you find yourself unsatisfied with your order, we offer a hassle-free refund policy within 5 days of receiving your purchase.

 

Hassle-Free Refunds

If you wish to request a refund, follow these simple steps:

 

1. Contact Customer Support:

- Reach out to our dedicated customer support team within 5 days of receiving your order. You can do so through our Contact Us Page or by emailing us at customer support email.

2. Provide Order Details:

- Clearly state your order number and the reason for your refund request. This information helps us process your request more efficiently.

 

3. Return the Product (if required):

- Our customer support team will guide you on whether a return is necessary. If applicable, return the product in its original packaging to the address provided by our team.

 

4. Receive Refund:

- Once we receive and inspect the returned item, we will initiate the refund process. Your refund will be issued to the original payment method within a reasonable timeframe.

 

Easy Exchanges

For exchanges, please follow these steps:

 

1. Contact Customer Support:

- Reach out to our customer support team within 5 days of receiving your order through our Contact Us Page or by emailing us at customer support email.

 

2. Provide Order Details:

- Clearly state your order number, the item you wish to exchange, and the replacement item you'd like.

 

3. Receive Exchange Authorization:

 

- Our team will guide you through the exchange process and provide authorization if the exchange is approved.

 

4. Send Back the Item (if required):

- If necessary, return the original item in its original packaging to the address provided by our team.

 

5. Receive Replacement:

- Once we receive and inspect the returned item, we will process the exchange, and your replacement item will be shipped to you.

 

Terms and Conditions

- Refunds and exchanges are subject to the conditions outlined in our Terms and Conditions.
- Products must be returned in their original condition, unused, and with all tags attached.

We appreciate your trust in Pakistors, and our team is committed to providing excellent customer service. If you have any questions or concerns, please don't hesitate to contact our customer support team.

Pakistors
Marvi Garden, Qasimabad, Hyderabad
Customer Support Email: pakistors@gmail.com